Subhashis Mukherjee, Design Strategist and UX Leader

Hi, I'm Subhashis

Human Centered Strategist

AI-Powered Superhuman

Product Design Leader

I design highly motivated teams that design delightful experiences, helping organizations realize the value they desire to deliver to their customers. Leadership track record of driving clarity in ambiguity, crafting product and team visions, discovering users’ goals through research, and making them real through design operations.

About Me

Experience in building and leading global inclusive teams of researchers, interaction designers, visual designers, technical writers, and frontend developers - owning roadmaps and budget aligned with business goals.

Diversified industry experience on versatile platforms for 2 decades driving key initiatives across the organization, collaborating with cross functional leads in hybrid agile environment.

My Mission

Build inclusive products and services that delivers exceptional experiences, ultimately contributing to the growth of Humanity.

20 Years

Designing Experiences

13 Years

In Leadership Roles

5 Years

With Executive Leadership

9 Teams

Built and Scaled Globally

Design Leadership

  • Team sizes: 3 - 23
  • Global team members across US, Canada, UK, Germany, India, Thailand
  • Built 3 AI-Powered Superhuman Teams
  • Established design practice and culture 7 times from scratch
  • Multi-disciplinary teams: user researchers, business analysts, workflow designers, information architects, interaction designers, accessibility, visual designers, motion designers, illustrators, designOps, design systems, content strategists, frontend engineers

Domain Experience

  • Financial Technologies (FinTech)
  • Financial Services
  • Automotives (Auto)
  • E-commerce and Retail
  • Marketing, Sales, and Legal
  • Event Management (Physical and Virtual)
  • Energy Generation and Management (SmartGrids)
  • Heavy Engineering and Manufacturing
  • Business Management and Administration
  • Human Resources (HR) Systems

Artificial Intelligence (AI)

  • Score Models
  • Optimization Models
  • Predictive Analytics
  • Applied Intelligence
  • KPI Simulation and Remediation
  • Generative AI
  • Natural Language Processing (NLP)
  • Content Repositories with Large Language Models (LLMs)

Modalities and Channels

  • Pointer Driven Click-Through Web Interfaces
  • Conversational User Interfaces (Chatbots)
  • Handheld Devices (Mobiles, Tablets, PDAs, Smart Watches)
  • Touch Displays (Kiosks)
  • Televisions (TVs)
  • Application Programing Interfaces (APIs)

Cloud and Service Platforms

  • Platform-as-a-Service (PaaS)
  • Software-as-a-Service (SaaS)
  • Infrastructure-as-a-Service (IaaS)
  • Configuration-as-a-Service (CaaS)

What Other Leaders Say About Me

See more on LinkedIn
Derick Cluley
VP of Product Strategy, FICO

You have taken a sledgehammer and shattered the current mental models which has finally broken the status quo, innovatively covering a massive landscape.

Nico Van Der Westhuizen
Head of Capital & Risk Information Services, Barclays

You're redefining what work means for us, senior leaders, by bringing down the cost of a decision from $2,074 to a few cents.

Pradeep Kumar
Director of Product Management, FICO

A great leader and someone highly knowledgeable whom I can reliably count on to build the right product experience for our customers.

Organizations I Have Helped Create Unique Experiences

Lead product concetualization and service design workshops (Design Sprints) in 12+ countries across North America, Europe, UK, India, Thailand, and China

Ally
Ally
Ally
Ally
Ally
Ally
Ally
Ally
Ally
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Ally
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Ally

Achievements

Certifications and Training

Tools I Love Working With

Notion
Perplexity
NotebookLM
ChatGPT
Lucid
Miro
Pendo
UserTesting
Qualtrics
dscout
Camtasia
Figma
Axure
Adobe
Storybook
Visual Studio Code
Github
AWS
Token Studio
Angular
Synology NAS

Research and Design Leadership

Design principles

Mentorship

My Mentoring Philosophy

My mentoring philosophy is to help our next generation grow as a designer, a leader, and a human being. I share my understanding of the need for design in today's world, the business context, and the technology landscape.

Design Experience

Re-Inventing an AI-Assisted Predictive Analytics SaaS Platform

Impact Area:

Experience architecture

Catching Our Own Reflection

Plotting current and desired user journeys across all touchpoints.
User journeys Experience Map

Innovation Catalyst

Bringing bold and delightful experiences, assisted by Artificial Intelligence and Machine Learning Algorithms, to traditional and complex high tech systems.
Conceptualization and Innovation

User Research Ops

The foundation of Data Driven Design.
Research Operations

Design Ops

Design operations

Product Design Roles and Team Structure

Team structure

User Researcher (UXR)

  • Owns research strategy
  • Conducts usability studies, interview, surveys
  • Performs heuristics reviews
  • Builds personas, empathy maps, user journeys
  • Voice of the user and customer

Business Analyst (BA)

  • Understand business strategy
  • Articulates and clarifies business objectives
  • Defines business value for cusotmers
  • Builds personas, empathy maps, user journeys
  • Voice of the business

Interaction Designer (IXD)

  • Interaction modeling
  • Mental modeling
  • Storyboards
  • Journey maps
  • Wireframes
  • User interfaces
  • Accessibility

Visual Designer (VD)

  • User interfaces
  • Brand strategy
  • Style guides
  • Color theory and palettes
  • Typography
  • Iconography
  • Accessibility

UX Strategist (UXS)

  • Objectives clarification
  • Assessment
  • Vision and solutioning
  • Planning prioritization
  • Execution oversight
  • Measurement

Information Architect (IA)

  • Person-logical architectures
  • Navigation schemes
  • Organization schemas
  • Search schemas
  • Taxonomies

Content Strategist (CS)

  • Content mapping
  • Content developer
  • Cultural context review
  • Content organization
  • Copy editing
  • Communications

Front-end Engineer (FEE)

  • UI code
  • Front-end frameworks and design systems
  • Code repositories
  • Front end accessibility
  • Standardization of tools
  • Backend compatibility

DesignOps Engineer (DO)

  • Organize and prioritize work
  • Remove blockers for smooth team operation
  • Collaborate with stakehodlers
  • Make team and work visible
  • Measure and optimize outcomes
  • Enablement via training, rewards, standards

Get in Touch

contact@subhashismukherjee.com

My Resume

Portfolio Presentation

Subhashis Mukherjee

A short podcast about me